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Why is treating stains at home not always a good idea?

How do I know whether the clothing I own needs to be dry cleaned?

Can a stain I treated at home come back later?

What does dry cleaning do that laundering at home doesn't?

Are the cleaning solvents that Browns Cleaners' uses harmful to my clothing, me, or the environment?


Does dry cleaning clothing often result in it becoming un-wearable more quickly?


Should garments be stored in the plastic bag Browns Cleaners provides?


What is the dry cleaning process that Browns Cleaners uses?




Why is treating stains at home not always a good idea?

  1. Recently, I stained some slacks and tried to treat the stain myself but wasn't very successful. When I took them to the dry cleaners, they noticed that I had only treated a portion of the stained fabric. When I went back for the slacks, the section I had tried to treat was still stained, but the part that I had missed was now gone. Why would that be the case?
  1. While treating stains yourself may seem like the most cost-efficient alternative, care needs to be taken. Improperly treated, certain stains will only set deeper into the fabric, making their removal near-impossible. The characteristics of the stain-causing substance and the stained fabric need to be considered so that you can judge which treatments will help and which ones will hinder your stain-removal effort. For your reference, here are some things to remember:

    1. Always blot the stain at once, and don't rub it. Rubbing can make the substance penetrate deeper into the fibres and/or may damage the fabric's surface.

    2. Some cleaners/chemicals may set the stain or damage the fabric or dye.

    3. Using water can loosen the staining substance and displace it, enlarging the stain and making it look even worse.

    4. Certain materials, such as silk, must be treated extra carefully because rubbing the affected area will break fibres, permanently causing the fabric to appear lighter in that area.

    5. Never return a stained garment to the closet. Spots and stains can set with age and food spills will attract insects, which can do permanent damage to the fabric.

    6. Once you have blotted the stain, consult your dry cleaner before attempting further action at home.

    7. It may sound a little self-serving, but the best thing to do when you stain any cherished textile is to take it promptly to professional cleaners (like Browns!).

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How do I know whether the clothing I own needs to be dry cleaned?

  1. Sometimes I think that clothes are okay to throw in the wash, and they come out looking horrible or even ruined. How am I supposed to know whether I should launder or dry clean my clothes?
  1. Check the tags on your clothing. If you see "dry clean only" or this symbol, then it is highly recommended that you use dry cleaning to maintain the integrity and beauty of the garment. Here is a description of commonly used cleaning symbols.

    We also recommend that you dry clean your more expensive, professional, or favourite attire. These garments are often made with more expensive fabrics that require specialized care. They are also the clothes that you will want to last a long time, and, you'll want to look as sharp and stylish as possible when you wear them.

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Can a stain I treated at home come back later?

  1. I spilled a drink on a blouse and treated the stain myself. The stain seemed to be gone and everything was great for a little while. Lately, though, I've noticed that the stained area has darkened again.
  1. Many stains may appear to be gone when, in fact, they are just not currently visible. Often, the stain has been caused by more than one substance, combining the effects of oils, sugars, etc. When this is the case, more than one procedure may be needed to completely remove the offending materials. In your case, it seems likely that you used a technique to remove the discoloration from the beverage, but didn't treat the sugar stain. Over time, or when heated, sugar stains caramelize and darken, so the stain seems to reappear.

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What does dry cleaning do that laundering at home doesn't?

  1. I've never used dry cleaning before, but I just got my first job and now I have these clothes that are more expensive. I need them to last for awhile and stay looking as good as new, and now my friends tell me that they use dry cleaning for a lot of their normal clothes too, like jeans and stuff. Would using Browns Cleaners dry cleaning really be better than washing the clothes at home? Why?
  1. One of the main differences between dry cleaning and home-laundering is that dry cleaning uses fluids (solvents) to remove substances from textiles in a way that laundering cannot. There are many advantages to this:

    1. Dry cleaning allows greases and oils to be dissolved in a way that home-laundering with water cannot

    2. Natural fibres (i.e. wools and silks) will not shrink, distort, or lose color if dry cleaned, whereas they will with home-laundering

    3. Although dry cleaning provides a more thorough cleaning, it is kinder to textiles and will not, discolour, damage or affect the fabric's integrity. In effect, dry cleaning returns the garment to you "like-new"

    4. Dry cleaning is a time-saver and helps to maintain a smart, professional and fresh look to garments.

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Are the cleaning solvents that Browns Cleaners' uses harmful to my clothing, me, or the environment?

  1. I am concerned that the dry cleaning solvent you use will harm my clothing, me, or the environment.
  1. We use Green Earth and environmentally friendly cleaning solvents and detergents. Not only are they safe for you and the environment, our cleaning can extend the life of your clothing.

    Browns Cleaners works hard to ensure that our employees and customers feel confident that nothing in our dry cleaning process will harm them or the environment. We far exceed environmental standards in the dry cleaning industry, and we continue to look for ways in which we can provide superior cleaning in a safe and eco-friendly manner.

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Does dry cleaning clothing often result in it becoming un-wearable more quickly?

  1. I'm afraid that if I dry clean my clothing too often it will become un-wearable more quickly.
  1. Actually, frequent dry cleaning prolongs the life of your garments and textiles. Since some stains are invisible at first, or may simply go unnoticed, it's important that you consult a dry cleaner about your garments on a regular basis to ensure that irreparable damage is not done over time. This damage includes the danger of stains setting in, insects eating the fabric, and ground-in dirt and soil acting as a sandpaper-like abrasive that will rapidly wear down fibres.

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Should garments be stored in the plastic bag Browns Cleaners provides?

  1. I have heard that I shouldn't store my garments in the plastic bag that they are returned in. Is that true?
  1. Yes, that is true. The garment bags are meant to protect your textiles on their journey home. Once arrived, however, your cleaning should be removed from the plastic bag so that it is not trapped in stale air.

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What is the dry cleaning process that Browns Cleaners uses?

  1. We're doing a project at school, and I need to describe the dry cleaning process. Can you help me please?
  1. Sure. Keep in mind that different dry cleaners may use different processes, but here is a quick overview of the Browns' process for ensuring clean clothes and satisfied customers.

    First, we tag and inspect the clothing. This simply involves looking over the clothing to see if there are any stains, damaged areas, or irregularities that we need to take note of and/or fix. We then tag the clothing to indicate who it belongs to and what class of clothing it falls into, which helps us to streamline the cleaning process later.

    Second, our expert cleaners will spot-treat all major stains independently and then load the textiles into the machines. This step is done to make completely sure that the stains are treated as thoroughly as possible.

    Third, once in the machine, textiles go through a process of being rotated in stainless steel baskets, through which solvents filter in and out. Clothing is never completely immersed in liquid as it is treated with solvents. At the end of the process, the machine will distribute hot air to dry any remaining moisture.

    Fourth, fter having gone through the machines, textiles will be inspected one last time and any remaining stains will be treated.

    Finally, textiles will be ironed, folded and packaged for delivery.

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